Testimonials from Customers and Friends

I have been dealing with European Watch Company for over ten years, and have purchased several wrist watches, including IWC, Patek Philippe, Rolex, and Jaeger-LeCoultre. They were not only fairly priced but arrived in like-new condition, fully warranted by European Watch Company. This company has an attentive, knowledgeable staff, a large inventory, and is a genuine pleasure to deal with.
P.V. Pawel

Over more than 20 years I have bought and sold watches in partnership with the European Watch Company.

These have variously included a Patek Philippe Jumbo Nautilus, and a Blancpain perpetual calendar, flyback chronograph with moon phase in stainless steel on an X71 bracelet.

I have purchased and sold quite a number of other fine watches from EWC.

I was so eager to pick up the PP Nautilus that I drove into Boston from NY to pick it up. I traveled incognito without my NY Yankees hat.

In every case I felt both EWC and I struck fair transactions for the value of the specific watch. In no case did I ever feel the watch received wasn’t worth the investment. Nor did I feel I wasn’t offered a fair price for my trade or sale.

Recently I have been winnowing my collection down to just a few favorite pieces. EWC has been my partner for all these years and will always be my first choice for a purchase or a sale.



Alex N.

Just completed my 7th transaction with EWC and for the 7th time the transaction was smooth, flawless and quick. Joshua is quick to respond to any e-mails and answer any questions. Ashley knows how to complete the necessary paperwork to avoid any delays at Customs as I am located in Canada and all paperwork needs to be completed perfectly which she is an expert at. You only want to deal with the best and the team at EWC is the best.

There is a Yiddish word to describe the people at EWC and that word is mensches which translates to people of integrity and honour.

With gratitude,
Jeff B.
Winnipeg, Canada

After a lengthy search I located the Patek Philippe I desired at EWC, but the decision to make a high dollar purchase over the internet was a difficult one. Through numerous emails with Justin and looking at reviews of EWC I made the decision to proceed and I am now ECSTATIC. The watch is exactly as described and pictured. It was perfectly packaged and shipped FedEx overnight. My watch collection now includes the watch I have been seeking for over a year.



In summary, you can deal with the EWC staff with confidence. They are professional, honest and you will receive a quality watch which will put a smile on your face.



Chuck J

Phoenix, AZ

I live in San Francisco but the EWC website is the first place I check once I get an impulse for a particular watch.

EWC’s website is cozy and feels like home. I enjoy the photo’s, presentation, description and historical notes of each item and really like their next day delivery, so I stay loyal to them.

Sometimes I must wait awhile for a watch to become available but can usually find anything I want. Then there are the watches you never knew you wanted until you see them here.

Scott Blalock
San Francisco - May 2019

I am writing to tell you I received my new to me Rolex today 4/10/19. Making purchases of a higher dollar amount are difficult decisions, compound that by making those decisions over the internet and well... I want thank you and all the people you represent at EWC. This was a flawless transaction. Communicating was prompt and honest. Description of the watch was accurate and shipping was immediate the watch was well packaged. You have helped renew my faith in fellow man. The integrity of EWC will be rewarded with future purchases when the time comes. For anyone browsing and checking for references this is A+ establishment do not hesitate to put your trust and money in their hands very fair and equitable trade. Sincerely Kent L. Olson

I recently completed my first transaction with EWC; a wonderful Blancpain Fifty Fathoms, Tribute to No Radiations. I saw the watch on line, placed a deposit over the phone from London and collected it in person on a business trip to Boston soon after. I was looked after by Tony, who was a pleasure to deal with. The staff are very knowledgeable and their shop stocks an incredible selection of watches. It is always worrying when transacting for the first time with a new company in a different country; especially so when such high value items are involved. EWC went out of their way to ensure I was comfortable and happy throughout the process. Both Tony and Albert (the owner) were exceptional in their desire to make sure I was entirely satisfied. If only all businesses cared for their customers like this. I am genuinely impressed and wouldn’t hesitate to recommend their services. I shall certainly be making EWC my first port of call for future watch transactions.

Kindest regards,

Ben G, London. March 2019

Dear EWC,

I have just completed my very first purchase with your company: a mint Lange Datograph. Robert was extremely help throughout the process with the item delivered nicely packed to my Hong Kong address within days. The condition of the watch was absolutely mint as described and has exceeded my expectations, even under a loupe! I will be a return customer in no time. Well done!

Sincerely,

James C.

Dear European Watch Co.

Thank you for the excellent experience with the F.P. Journe I purchased. The transaction could not have gone more smoothly – after agreeing to the deal, the watch was in my hands in under 24 hours. Throughout the process, Joshua was prompt and polite, ensuring that all of my concerns were addressed. If anyone is looking to purchase a timepiece, I would highly recommend working with European Watch Co.

Best,
Robi

P.S. I look forward to dropping by your store (a must-see for both watch lovers and newcomers alike) when I'm back in Boston!

Joshua,

This letter is long overdue, I wanted to personally thank you for the Patek Phillipe watch I received from you. I’m thoroughly enjoying it! Your expertise and commitment to providing top notch quality service gave me great comfort in trading my watches again with your company. Throughout the process you were very responsive. You addressed my offer in a professional and quick manner, I appreciate that! Once again, your professionalism was exemplified by your company and staff who were a pleasure to work with.

Thank you so much!
Wayne H.
Spokane, WA.

Hi Joshua,


Outstanding!!! Just completed my 6th transaction with EWC. Couldn't be happier. Each transaction is better than the last. Joshua knows his stuff about watches and is extremely prompt responding to questions. He is a gentleman and one can tell he genuinely wants his customers to be happy. Ashley is also prompt in responding to e-mails and shipping. She knows how to get your shipment to you safely. I received my timepiece 18 hours after it was shipped and this includes clearing Canadian Customs! EWC is a professional outfit all around. Other luxury good retailers could learn a thing or two from EWC.

Best Regards,
Jeff B.
Winnipeg Canada
June 13, 2017

Dear European Watch Company,
This was my first purchase with your company. I cannot express the level of satisfaction with the Girard Perregaux. The watch itself is stunning and all that I could have hoped for it to be. Also, your sales representative, Tony, was a gentleman, informative and professional. The transaction was actually easy especially when you consider that is was conducted by phone. I expect to do business with you in the future.
A very satisfied customer,

I had a Very Positive Experience buying a Watch from the European Watch Company!

First, the Watch I purchased is Like New and has the Papers and Box.

It is Special to buy from a Family Owned Company who treats their Customers like Family!

I give the European Watch Company and their Team my Highest Recommendation!

Larry

Dear Mr. Ganjei:

On June 20th, I purchased 2 watches, one a Blancpain full calendar automatic (beautiful) and the other a ladies Cartier Tank Watch. An issue developed with the tank watch in that the leather strap, with a deployment clasp, couldn't be properly fitted for my fiancee's (slender) wrist.
I wanted to let you know that this issue was addressed quickly and professionally by Shane Griffin, who handled these transactions. I couldn't be happier and wanted to let you know that Shane made what could have been a difficult situation a complete non-issue.
Incidentally, in early 2007, I purchased a Patek Philippe Gondolo manual wind watch from European Watch Company and that has given me a lot of pleasure over the last 9 years.
I'm sure you are very proud of the business you have built and, in my opinion, you have every reason to be proud. I wouldn't hesitate to recommend European Watch Co to my friends and in fact have already done so.

Sincerely,

Rich C.

To the good people at European Watch Co.,
I just want to thank your staff for the excellent service and workmanship recently done on my 5513 Rolex. The repair work on the bracelet was beyond unbelievable and the workmanship on the watch itself was excellent. The cost was amazingly reasonable considering the work required. I was most impressed with the knowledge of Rolex watches that your staff showed; it was like getting a major league education in Rolex sports watch history. I will not hesitate to recommend your company to my several friends who are Rolex aficionados.
Thanks again,

Richard G.
Pelham, NH

Dear Albert, Tony and the staff of European Watch Company
I wanted to thank you for the wonderful experience I had this weekend, buying my new watch. I have been working with Tony for the past 4 years and have purchased 3 watches from your store. I was excited to purchase my dream watch at a fair price on this last visit. I have nothing but great things to say about your establishment and I am excited to return on my next trip to Boston.

Albert A Coombs III, DMD
Smile Services DC
May 10th, 2016

Dear European Watch Co. team,

I would like to express my sincere appreciation for the transaction that has just been completed. I've received the wire transfer for the IWC 5441 and mark XV this morning. I'd also like to especially thank Shane for his professionalism, and great communication during the whole process. I look forward to buying from, and selling to you guys again in the future. Please let me know how I can help in terms of writing a positive review on whatever platform that may be of value to your business.

Thank you again,

Paul
May 9th, 2016

I purchased my first Patek (3998 G Calatrava) from Tony in 2013 and want to tell you how absolutely delighted I am with this watch. It is EVERYTHING he said it would be and I love wearing this conservative, streamlined, chic watch for work and formal occasions. The 34mm case is the perfect size for my female wrist, and the discreet Calatrava cross on the bottom of the wrist (part of the deployment buckle) adds an extra bit of panache to an already excellent timepiece. After wearing the watch for about 2.5 years, I think this Patek was the perfect choice for me, and a wonderful alternative to the Rolex' I normally wear. I'm grateful to Tony for all the time/patience he spent/used educating me with regard to quality timepieces, providing recommendations on selection, and easy finalization of the purchase.

All that said, my main purpose in sending you this note is to comment on the follow-on service provided by EWC. Normally, after I purchase something, even something expensive, I'm forgotten. But not with EWC! In fact, with EWC, I can send Tony a text asking for help with a new strap, or a question with regard to the watch itself and get a reply back right away. Tony remembers my name, my watch, what my trade was, and off hand comments I'd made during the purchase of the watch, etc. So, I want you to know I value individual service, and will bring my business back to EWC when I'm ready to purchase again. Moreover, I will recommend EWC to any person wanting to safely purchase a quality timepiece.

All this and a great timepiece, too!! Thank you EWC!

Angela R.
The Pentagon
Arlington VA

Hello Ivana,


Just wanted to let you know that I am pleased with the watch.

Very impressed with you and your companies excellent customer service.

I am sure we will do business again.


Best regards,

Philip Golia

Liebe Frau Bozikovic, dankend bestaetige ich den Erhalt der Submariner. Sie sieht wunderbar aus, danke! Werde sie gern tragen und in Ehren halten, Viele Gruesse aus Deutschland!

J. Luetjen Deutschland

hello Ivana,

sorry for the delay but i just wanted to say the watch has arrived and im very happy – in fact it landed the next day- super quick and delivered to me on the monday.
the watch is exactly as described and your service was outstanding, i would have no hesitation in recommending anyone from the uk in buying from you guys with confidence.
look forward to the next purchase

regards

russell
surrey. uk

I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

Again I just want to thank the EWC team for coming through again.

Thanks

I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

Again I just want to thank the EWC team for coming through again.

Thanks

Ken B

I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

Again I just want to thank the EWC team for coming through again.

Thanks

Joshua - I just wanted to thank you and the EWC staff once again for another excellent transaction. Your service is always first rate!

Before coming to EWC, I dealt only with authorized dealers, not wanting to risk a bad transaction. After more than a dozen deals with you, I know that your inventory is first rate, fairly represented, and everyone at the store is knowledgeable and responsive. That trust is critical when buying timepieces.

Have a great weekend! I know that I will as I enjoy my first vintage Rolex.

Best,

Chick

Dear Ivana,

In this internet age of "buyer beware" consumerism, it is particularly gratifying to know that there are companies out there, such as European Watch Co., that are fully committed to their clients.
This was my first transaction with E.W.C. Through a simple error, the transaction became quite complicated, and clearly was not profitable for your company. Nevertheless, I was totally supported, and treated with respect throughout the process.
Ivana, you could not have been more helpful. You are a class act---as is E.W.C.
Hopefully, our future transactions will all be seamless.

Thank you and best regards,

R.G.

Good morning Ivanna,

Thank you so much for your great service and for making the buying experience so smooth and pleasant. I love the Patek 5396R it is as described, like new with box and papers. I am impressed with EWC and look forward to working with you on my next purchase.

Thanks again and go Colts!

David S.

Hi Albert,

I have decided to keep the watch it's a great looking watch and fits well. Can you send me an appraisal and also tell me what year it was manufactured? I have shipped out the watches that we agreed upon for trade with your (very easy / customer friendly) mailing label. Thats a first where someone paid both ways again, exceptional customer service. I forgot to drop a note in the box (containing both watches) but I'm certain your folks will figure out where/who they came from. Feel free to use my comments in your testimonials section because now as a repeat customer I can honestly say I'm thoroughly impressed. Your prices for my new watch as well as for my trades were very fair and your service is simply outstanding. I will recommend you to everyone I know.

Thanks again and I'm sure I wont make it through the year without speaking to you about my next timepiece.

Best,
Michael

Ivana,

Please tell your colleagues how great it was working with you. I have purchased several similarly high-end timepieces from other sources and my experience so far with you and European Watch Company has been one of the best I have had. I really look forward to receiving the Lange and, again, I really thank you for all your great service. Thanks again.

Ted

Dear Ivana
Thank you for assisting me with my recent purchase.
It was a pleasure to purchase from you and you made the transaction painless.
I look forward to my next purchase.
Kind regards
Hamish
Australia'

Hi Albert,
I am thrilled with the watch! I also thought it was a very fair deal and I appreciate your taking the time to make sure it was perfect fit
I guess that's why I keep coming back.
Have a safe and happy "Fourth",
Best,
Bob

Albert

The watch arrived back and I just wanted to express my thanks to you for taking care of this. A simple battery replacement turned into a rather unpleasant experience for my wife and I am not going to go back to Cartier. I hope we can continue to have the watch serviced as necessary by European Watch, you and your team provide excellent professional customer service that frankly puts the authorized dealerships to shame.

Thanks once again and best regards,

Michael T.

Sent from my iPad

Dear Joshua,

I just want to thank you for being so responsive and standing behind the watches you sell. The watch has been running on time and has not stopped. I will always recommend you and your company to any interested party in buying a watch. I will also continue looking to you for future purchases.

Again I thank you so much.

Senen G
3/26/2014

Over the past 18 months or so I have worked with Josh on a number of trades, sales and purchases at EWC, at least a dozen. Every piece I have purchased has been as good as new and the process of doing business couldn't be easier. Josh is extremely attentive and knowledgeable, as are the rest of the staff, and as far as I'm concerned they're the only place to shop whether you're in the market for a simple piece or a very complicated one. The store is always clean, the people are friendly, the web site is frequently updated and the inventory in the store changes regularly so every time you pay a visit there iss something new to see. They truly are a pleasure to do business with, and their service is top notch. I would highly recommend you start and end your watch search with them.

Matt G.
Boston, MA
1/29/2014

Joshua --- Thanks! It arrived, and it's just what I expected. I really appreciate the service and quality. I have sent the check in the mail and put the label on the IWC and it's being shipped to you today. I'll stop in on my next trip to Boston. Probably this summer. Thanks again.

Joseph H.

Dear Albert and Joshua,

Thank you so very much for thinking of us, and sending your gorgeous table book. It is truly a well executed art book displaying many fabulous pieces.
Carla wears her Pasha daily and I alternate the IWC with my GMT II explorer. I don't think Jo has taken her Bulgari off since her birthday!
Thank you again for courtesy in working with us on these items. It will not be long before we call on you again for a horological treat!
Have a great week.

Regards,
Dr. Rob

Ivana,

I have received the watch and it is everything you said it was!!!! It is BEAUTIFUL!!!!! You have exceeded my expectations and have been a pleasure to deal with!!!

Merry Christmas!!

Best,
Shannon

Dear Joshua and Tony,

This is to inform you that I received the watch this morning. It is absolutely stunning!!! Thank you so much for your great customer service and fantastic offer on the watch.

I very much look forward to doing further business with you.

Have a great Christmas and New Years!

Best wishes,

Josh S.
UK
12/16/2013

Albert,

I really like your new web site, It is clean, elegant without being fussy and gives you a feeling of a personal warmth with everyone's personal biography.

I wish you continued success. I have never mentioned to you how much I enjoy coming into your store and enjoy looking at your timepieces and also purchasing them. Everyone has always made me feel special.

I know I am very finicky; Joshua and Tony allow me the need to be fussy and yet know how to bring me back to a grounded place. I have known about your store for years; why it took me so long to come in to your store I have no answer for but I am happy I did.

You have stood behind your products and if there has been an issue immediately resolved it. That is impressive in a world were personal service is slipping away.

I look forward to my next watch; but most of all I wish you and your staff continued success.

Take care,

Ken

Please use this as testimonial if you would like to.

I sincerely mean what I said to you in my note.

All of you good people:

I received the watch just a few minutes ago. It is so beautiful! Looks brand new, flawless, just as you promised. I love the band as well! Fits great! Really, if there is anything that I can ever do for any of you, just let me know. I would be happy to help you out. Simply stated: you all are great!
All the best,
Dan & Johnny

Hi Albert,

I have both bought and sold watches with Albert at European Watch Company. Being located in Canada, at first I was a little hesitant to do business internationally. However, I can say unequivocally that European Watch Company is a first class organization. They will treat you better than most authorized dealers. Whether buying or selling European Watch Company sends out either the watch or check for overnight delivery. I have never stepped foot in the store but next time I am in Boston I will be sure to drop in. One should have no reservations about doing business with European Watch Company.

Best Regards,
Jeff B.
Winnipeg, Canada
9/17/13

HI-

It just dawned upon me that I was very ungentlemanly in not personally thanking you and EWC for the relatively quick and (for Patek!) inexpensive repair, this past summer, on my PP 3940 Perpetual Calendar. The watch is working flawlessly once again, remains of "like new" appearance and my local jewelers, etc., could not believe how relatively inexpensive it was, considering we were dealing with (a) parts supplied by Patek and (b) grand complications.

Many thanks for the quick work and the professionalism of both yourself and your watchmakers.

Craig P.

Hi Ivana, just wanted to let you know that I received the watch on Tuesday and it's beautiful. I love it, it looks great on and looks brand new just as you described. Thank you so much, it was a pleasure to do business with you.

Kind regards,
Marcia W.

Hi Joshua,

Thanks for your unbelievable service, my watch is wonderful. Here's to future business!

Kind regards,

Giles P
Cheshire, UK
7/31/13

Joshua,

You were SO right!

I absolutely love the watch and thank you as it arrived in perfect condition and with the IWC box and papers as you had promised.

It is simply outstanding and I wanted to reach out to thank you and the team at the European Watch Co. I'm now a 'repeat' customer having bought 3 watches from you and I plan on continuing!

Garrett
7/29/13

Dan,

A quick note to thank you for the excellent work on my watch recently. After the repair and service you performed I wanted to let you know that for the most recent month it has kept a cumulative time averaging better than +1 second/day. Your great communication and photos during the process were also wonderful to keep me posted on each step and your efforts. Thanks again! Noah 7/8/2013

Hi Joshua,

Got the watch today- looks great- looking forward to next deal. Thank you for the great customer service.

Jason F.
Las Vegas, NV
4/25/13

Dear Joshua,
I have just this minute opened the package to find the most beautiful Cartier watch, I am delighted with it with the courtesy and service you provided, and I am in the process of trying to organize money out of a trust account for the JLC
Again my thanks.

B. Adams
Queensland, Australia
4/18/2013

Albert, I wanted to thank you and all your staff for their work on the Omega chronograph I purchased earlier this week!

The photos on your iPhone app are the best in the business, and the watch looked gorgeous, but I admit I was more than a little concerned about purchasing a 15-year-old watch.

You reassured me by explaining how your staff had spent the better part of a month disassembling, cleaning and restoring the movement, case and bracelet.

Any lingering concerns disappeared when I received the watch the next morning ... it is even more beautifully restored than the pictures show, and it runs within 1 to 2 seconds per day! Amazing!

Thank you so much to everyone on the staff for all their work to restore this beautiful watch!

Sincerely,

Richard Johnson
April 2, 2013

Dear European Watch Company staff:

This was my second watch in the last couple of months from EWC.
The speed and promptness of there staff is unbelievable! Paid for my watch at noon Boston time and the staff had it out for pick up( for delivery) within the hour.
Would recommend them to anyone looking to safely purchase authentic Swiss watches internationally!

Regards Colin M.
Edmonton, AB, Canada
3/18/2013

Joshua,
Many thanks for the excellent service and prompt response in support of my purchase of my first Patek Philippe! I couldn't be more pleased and hope I can refer future clients as I was referred by a long time client.
I look forward to many years of enjoying my Patek and will stop by the store on my next visit to Boston.
Sincerely
James R.
2/21/13

Joshua, would you please accept my testimony.

I found European Watch Company accidentally when I was browsing the web looking for respectable watch dealers to sale my IWC for. As I’m living in Canada and I never dealt with European Watch Company before I was confused and hesitant if I should take the risk of sending an expensive Swiss watch to somebody through the internet!

After few emails between me and Mr. Joshua Ganjei I felt that I’m dealing with professionals who appreciate quality and offer reasonable prices. I got a four digit appraisal for my IWC! Shipped the watch and got my cheque the next day as prompt as promised.

Definitely I will recommend European Watch Company to everybody I know interested in high end watches. Please consider me one of your loyal customers and I’d like to express my appreciation in doing business with you and thank your entire staff on my behalf for their professionalism and patience.

Kousay M
Ontario, Canada
2/20/2013

Hi Josh,

Got the watch in the mail yesterday - absolutely beautiful. Haven't been able to take it off my wrist! Thanks again for your help and for another smooth transaction. Look forward to stopping in when I am in Boston again. Take care!

Cheers
J. Loughlin
2/13/13

Just a note to thank you for the exceptional service from both Josh and Ashley on an issue of my own creation. The understanding and professional handling was most certainly appreciated.Glad to have found a business I will come back to with gratitude for a job well done.
Thomas M. Tucson,Az.
11/23/12

Joshua,
Just a few words of appreciation for your patience and the amount of time you spent with my wife and I yesterday. You made buying our watch a pleasing experience...We were impressed with your knowledge, professionalism, and tolerance for questions. We will without a doubt be back in the future, and would highly recommend European Watch Company.

thank you very much,
Stan & Joyce M.
9/11/12

Hi Joshua!

I am so excited to see that European Watch Company won Best Watches,
Best of Boston 2012!!

Congrats!!
Eliza

Hi Joshua,

I have purchased 3 watches from Albert and Ivana. I don't think I will do business with any other premium watch dealer ever again. Great website, excellent pictures, and no surprises. Extremely fair pricing, easy negation, great trade in values, FedEx over night shipping both ways ( my trade and my new watch). These people are the best of the best. I wish they were in Dallas, I would live there. The next time I make it to Boston, I will defiantly stop in to meet the great people at Euro Watch.

C. Nelson,
July 11th 2012

Joshua,
I just wanted to thank you again for your great service. I left for Chicago the next day and I've had the watch on since I left the store. The Jaeger LeCoultre Reverso was a pleasant surprise for my wife. Not a planned purchased but I could not resist. She loves it! Hope to see you when I come to get a new strap.

C. Kasouf
August 27th 2012

Dear Ashley,

Very glad to tell you the watch has arrived, my husband is delighted with it and so am I! Our first experience with European Watch Company has been excellent. I know my husband plans to keep an eye on your website for any future watch purchases that he may be interested to make.

Thanks again to Josh for his great help on the phone and to you for keeping in touch with shipping information.

Our best to you,

Diana & Michael
June 8th 2012

thank you Albert: 120% satisfication!!!

Dear Albert, Ashley, and all the staff:
I am so happy and excited to write you this email!
I enjoy all your help so much!
And you guys are so responsive and kind to help!
Very well packed and smoothy in all process!
All I can say is I am 120% satisfied!
Now I own my first IWC (also as my most expensive watch...)
I am glad I chose to buy from you.
An really pleasing experience and my 120% recommandation!

Best Regards
Sunny, from Taiwan : ) June, 2012

Hello Joshua,

Thank you so much for all the support. My Glashuette is absolutely perfect and makes me happy every day. This was my first time purchasing such an item on-line and the experience was flawless. I will definitely come back in the future and am happy to recommend you guys to anyone around.

All the best,
Filip May, 2012

Josh-
Got the watch today and I'm happy as a clam. I've done biz with many watch dealers over the years, but I can confidently say that this experience has been a standout. You made it painless and your service and attention has been superb.
EWC has a new fan and expect repeat business and referrals from this customer.
Again, many thanks you'll be hearing from me or my network soon.
Cheers,
FS
April, 2012

Hello Ivana

Got the Ulysse Nardin watch and I love it! Nice to see it comes with original box, papers and COSC certificate. Thank you for the gloves and cleaningcloth, nice touch. Also very nice quality of the Camille Fournet strap.
Very professional, fast, quick reply to mails etc...a very positive first experience with EWC!

Thank you and hopefully we can do more business in the future.
Filip J. May 7th, 2012, Sent from my iPad

Dear Ashley, Ivana, Albert and Tony,

I received my IWC FA Jones watch today! Thank you so much for all your help, it is my husband's dream watch (it makes a wonderful wedding present and he loves it)!!

The watch is exactly as described and is in immaculate condition! My experience with European Watch Co. has been an immensely enjoyable one. A special thank you to Ashley for arranging the packaging and shipping. Ivana and Tony were extremely helpful in answering any questions I had.

It was a great pleasure to deal with such an informed, friendly, helpful and patient team.

I will enjoy it and hopefully have an ongoing relationship with European Watch Company for years to come.

Our very best.

Warm regards
Jennifer New York October 2011

Dear Albert,

I trust this finds you well.

We spoke in June about a new in box GP ww.tc FTC with small seconds
and power reserve you had in stock. This was to be my first mechanical
watch purchase to celebrate the birth of my first child, and was the
start of what I hope will become a good collection to pass on.

I was not sure about what would work me, being in my early 30s having
worked and lived in South East Asia for 7 years. You very kindly
guided me through the pros and cons of a Jacquet Droz, Ulysses Nardin
San Marco Alarm, and a Girard Perregaux ww.tc. We finally settled on
the Girard Perregaux as the best choice given where I was in life and
where I hoped to be going. The watch was advertised as new in box with
papers, and was very well priced.

Watches are and will remain reflections of ourselves, and it is
exceptional that you were able to assess what would work best for me
after speaking with me for a short while. Shows you have been doing
this a long time, and you enjoy it.

Ivana handled all my questions on the watch with prompt
professionalism and care, and Ashley did a stellar job of making sure
the watch was delivered in excellent condition to my office in
Singapore within 1 working day of dispatch from your store in Boston.

Singapore is a competitive luxury watch market, and yet I found a
better watch adviser in you, able to advise more patiently, and to
ultimately provide the luxury timepiece I was after at a more
competitive price than I would find in Singapore.

I would highly recommend you on your reputation and my pleasant
experience to anyone contemplating a luxury watch purchase in the
future, an especially to the growing number of watch lovers in Asia.

A warm thank you to you and your team from a soon-to-be repeat customer.

Regards, A.S.
Singapore, July 2011

Hello Ashley and Ivana , I received my watch and I loved !!!! It is so easy to buy watches with you!!! Thank you so much!!! I just trust in you to buy online !!!! And thank you to trust me!
Mr. Albert , congratulations to have people like Ashey and Ivana with you . They are very special !!! Regards, Mauro. P.S. : Ashey I am having so much fun in Disneyland with my kids. It is amazing..... Thank you .
Enviado via iPhone

Mauro Benati
July 18Th, 2011
Brazil

Dear Albert and European Watch Co,
I just wanted to confirm receipt of the Audemars Piguet watch – in “Like New” condition with box and papers, just as you had advertised. The watch arrived on Friday of last week.
I also want to take the opportunity to complement your staff on their efficient and friendly disposition.
European Watch Co is a complete contrast to the rude behaviour and poor service I had received from a different online watch reseller, based elsewhere on the east coast of the USA, that I had unsuccessfully attempted to purchase two watches from in the previous week.
As someone based on the other side of the planet, it was comforting to know that a number of questions I asked of European Watch would be promptly answered with good natured cheerfulness and usually within the same day (even allowing for the vastly different timezones).
Your reputation that I had investigated prior to purchasing through a number of online forums was also excellent.
I look forward to purchasing more timepieces from European Watch Co in the years ahead.

I should be in an acquisitorial mood again in a couple of months after some investments of mine are realised.
Aaron
Auckland
New Zealand

Dear Ms Ivana ,Ms Ashley and Mr Albert .

I'd like to say it is very easy and quick buy watches with you .And the price is even the best !!!
I bought mine while I was in Brazil and , when I arrived in U.S. ,you sent me in the next day .
The European Watch , for me , is the most reliable store to shop online .
Thank you everybody for your time.

Regards ,

Mauro Benati - Brazil

Dear Ms. Ivana, Ms. Ashley and friends of European Watch Company:

Thank you very much and I just recieved my Blancpain watch today. Now my set is nicely completed and I finally bought my dream watch, Blancpain Stainless Steel 2685F which looks very similiar to the famous Blancpain 1735 (which I can never afford). I have left positive and outstanding AAA+ feedback on Ebay to your company already. I will definitely revisit your website frequently and introduce my friend to buy from your company. Looking forward to buy another fine timepiece through you specifically. Thanks a million for your kindest assistance and quality service both before and after the sales. Have a nice day.

Roger YUEN
Happy Customer from Hong Kong

Dear Albert ,

Nowadays, it is not easy, finding people we can trust. But surely, you're one of those rare people .
I bought an IWC Perpetual Calendar in your shop, paid in advance, because I live in Brazil, and in no time, I was worried about receive or not the watch. Rather, you were anxious to give me when I arrived in the U.S.A.
It was a pleasure doing business with the European Watch and, of course, this is the first of many.
And one more thing: I wanted to buy another watch very expansive, but t Mr Albert convinced me that I would spend a lot on a watch with a few complications. He told me that with this money, I buy better ones, showing that the European Watch what matters is not only selling watches, but to get the customer to be happy and do good business.

Regards ,

Mauro Augusto
Sao Paulo , SP Brazil

Albert,

A short note to thank you and all your staff for one of the best retail experiences I have had. I had been looking for a vintage JLC Memovox for a long time and found the perfect watch on your site. It has been a great pleasure to deal with you all and look forward to buying another watch from you very soon.

Paul Russell
Glasgow, Scotland.

Dear Albert:
After having completed several transactions with you and your staff, I would like to offer my compliments for your great all around service. You are a pleasure to deal with and stand behind the watches you sell (which is very hard to find these days). I am amazed at how quickly you manage to sell the watches I have traded in and hope to continue to do business with you in the future. Thanks for everything and especially the great service you have offered me.
Regards,
Alon Shaked
Puerto Rico
Nov 2009

Dear Albert, Tony, Dan, Ivana, and Jamie

It has been a pleasure to visit your store over the past 10 years.
You and your wonderful staff have the knowledge and warmth to
provide outstanding service. The friendly atmosphere is only superseded
by the quality of your fine watches.

There is no other store or website that can match your integrity and superb
elegance of your new and like new watches

Dr Paul
8-27-09

Dear Albert,

I wanted to thank you again for your amazing patience and amazing customer service. The 2 Blancpain watches I've purchased over the last 6 months are fantastic and I am sure that I will be calling again for another beautiful watch soon. I can't thank you enough.

Warm regards,

Jose A.
Boca Raton, Florida

Dear Albert,
Thank you very much for the business we have done: I am now the proud owner
of a Jaeger LeCoultre Master Perpetual. My search of over a year ended in
your store!
I had the opportunity of visiting your store during my Harvard Business
School education, and I can confirm to all your potential international
clients that the integrity of your company and the quality of your service
is 100%.
Bonne Datema
The Netherlands, Europe

"Ivana,
My new watch arrived today (Fedex messed about !), and I am very satisfied. Dealing with you was a refreshing change from the usual rip-off merchants in this business. I would definetely recommend you to anyone looking for a quality timepiece - honest, informed and courteous. Many thanks. Andrew B. 4/1/2009"

Albert and European Watch Family,

I am so pleased with the service and the quality of the watches I have
received from you.
Living locally in Boston, we have the luxury of visiting your store
and receiving the warm
and helpful advice from you and your staff.

Many people are only able to see your web site and may have questions
ordering through the internet. However, there is no question about
your integrity and the exquisite
quality of your watches.

Thank you, Dr Joe 1/4/2009

Hi Albert
You're still the best!!!!! Love the Blanspain. Rolex should take some lessons in
packaging from them.
I will ship my 3 watches as usual on Saturday for Monday delivery.
THANKS AGAIN FOR YOUR GREAT SERVICE
Regards
Wayne 2/4/09

Dear Albert,
My IWC arrived this morning. Ordered Monday night arrived Wednesday morning, wouldn't have got any quicker if I had bought it locally! Very pleased with it.
Thank you.

Sam, Dorset, UK. 01/2009

Good morning Jamie,

The watch arrived on time, beautifully packaged. It was in excellent condition, as described. Dealing with your company is the best experience in watch buying I have ever had. This is the third watch I have purchased from you, and I am enjoying them all. I have been so pleased with your service and product quality I plan to make future purchases from you based on the reliability of the product representation and your excellent service. The Omega DeVille I am wearing today cannot be told from new. I can't say enough good things about EWC.

Thanks for the great service.
Please pass my thanks to Tony as well.

Doug 4/7/2008

To Albert, Ivana, Jaime and all at E W C

I have been looking at watches on the net for some time and after much consideration and with a fair degree of concern I decided to buy a watch from EWC even though it was 10,000 miles from where I live in SYDNEY AUSTRALIA and I had never bought over the net or given my credit card to someone I did not know or could see.

My decision was based on the following.

A. They operate from a shop not a P O box or a home address.

B. Over the months I logged onto their site[ very good and clear] I saw a strong flow of stock coming in and being sold.

C My several emails were answered promptly by the owner.

E They offered several ways of payment.

E Gut instinct.

My watch was despatched within 3 hours of purchase and as it was sent by FEDEX I could actually follow its progress from Boston to Sydney.
The watch arrived at my home in less than 4 working days and as with all watches it is not till you strap in on your wrist that you can see if your first impressions of a photo are right.
My watch looks and feels great.
I have no hesitation in recommending European Watch Company
to any collector or someone just looking for a great watch at a good price.
Why pay retail?
Again my thanks to all concerned and I hope to buy another some day.

Very sincerely

Doug of SYDNEY AUSTRALIA. 4/28/2008

Good day Albert,

I was very pleasantly surprised to find a Patek Philippe Jumbo Nautilus available on the European Watch Company site. The 5711/1A is
next to impossible to find, and when I have seen one elsewhere it has been at a higher price for a timepiece in a lesser condition. Having previously bought, sold and traded numerous watches with EuropeanWatch Company it was without hesitation that I purchased the Nautilus.
Albert and staff have always been professional, fair and informativein all transactions and exchanges. The level of trust I have in EWC is unparalleled by any other vendor.

The Nautilus arrived exactly as described and is a marvelous example of the craftsmanship at Patek Philippe. I wholeheartedly recommend European Watch Company to anyone looking for integrity and a great staff to back up the sale. A purchase at EWC doesn't end when the
watch leaves the premises. Albert and team are always there to back up the relationship with responses to questions and advice on the care
and maintenance of the watch.

As I have said before, many thanks and warm regards from NY (even if our respective teams are arch rivals!),

Alex Neil


Time's too short to measure with a cheap watch.

Good day,

Yesterday I received a new automatic Blancpain perpetual calendar, flyback chronograph with moon phase in stainless steel on an X71 bracelet (an 2585F-1130-71 - what a combination of complications!). As usual European Watch Company delivered an exception watch at an exceptional value.

Albert and Lina personally ensured that the watch was best suited to me and my lifestyle by discussing all the features available on the watch and possible alternatives that may have been of interest. I greatly appreciate their guidance and expertise.

I am delighted with my purchase and equally as important, confident that I have received this superlative time piece at both a great price and backed up by the integrity of European Watch Company. I will enjoy it and an ongoing relationship with European Watch Company for years to come.

Best regards,

Alex
11/2/07

Dear Albert:



Buying a watch using the internet is a new experience for me, and to tell
the truth I was apprehensive about doing it. I shouldn't have been! You and
your staff were very courteous and answered all my questions and concerns.
You had exactly the one I was looking for, the JLC Master Perpetual, and it
arrived in perfect condition. Your description of "like new" was
conservative - it looks new to me! I am very happy with the transaction -
your price was fair, as was your trade-in for my Rolex.

I am not a collector, but I can appreciate a fine watch. I am looking
forward to years of enjoyment of this watch on my wrist. I am certainly
going to recommend you to all of my friends.

Having gone to MIT myself, I do find myself in Boston occasionally. Next
time I am there I will definitely visit the store.

Regards,

Craig S
California
Oct 11, 2007

Albert,

I just received my A. Lange & Sohne 1815 Up and Down watch. In its simple elegance, it is
a masterpiece that I am pleased and proud to wear on my wrist.

Equally impressive is the service that you and your staff continue to provide. I have now
purchased my fourth watch from you and have never been disappointed. Everything is just
as you describe it and more. The delivery is always quick and the watch always in
pristine condition.

I check your excellent website often and am always impressed with the wide variety and
selection of fine brands of watches both new and previously owned. I have purchased both
new and used from you and have trouble telling the difference since you are selective in
what you offer while providing only high quality items. I have recently moved toward
higher end products in the used market and it is comforting to know that you are there
insuring the authenticity of such watches. I buy from you with total confidence and give
my highest recommendation to anyone that inquires about my purchases.

Thanks for providing the service that you do. I enjoy wearing fine watches and you help
make that a reality.

Best regards,

Santo

France le 03/09/2007
Dear Albert and his team, it was so amazing when I finally got your item. I
had in front of me this so wonderful watch JAEGER LECOULTRE , which was
exactly the one on the picture. It was totally what I was expected for !! Our
communication was excellent, an you were so professional ! And the price was so
correct for this collection watch !
I will probably bring you new customers because I know some people who
appreciate watches as I do. So I am sure that we will work together soon !
If one day I come into Boston I will pass to your jewellery.
Thanks a lot. Best regards.
Gregory R. from France.

DEAR ALBERT,

THANKS TO YOUR STAFF, I HAVE GOTTEN EXCELLENT SERVICE,
FAIR TRADE INS, AND EXCELLENT TIME PIECES.





IT IS ALWAYS FUN, TO JUST LOOK AT YOUR WEB SITE. YOUR
PRESENTATION IS THE BEST ON THE INTERNET. PLEASE USE MY LETTER
ANYTIME.LOOKING FORWARD TO BUYING ANOTHER WATCH FROM YOU.





THANKYOU AND YOUR STAFF,

DENNIS CRUZEN

Dear Albert and Tony,
I want to thank you for the truly professional service during my recent purchase.
It is easy to get great reports when the customer is happy and the product is perfect,
but I say that the real mark of a first rate merchant is how he handles the customer when
the purchase does not go perfectly and there is a problem with the product, as was my
case. Tony was very helpful with his initial recommendations, but when I called back
stating that the problem was still persisting he quickly told me to return the watch and
it was quickly replaced.
The fact that all of this was arranged via telephone is even more encouraging, as I am a
pilot and was calling from several locations outside of the U.S. during this time.

Again, thanks for the professional treatment, and I look forward to visiting your store
on my next trip to the Boston area.

Sincerely
Wm. M. Hayes

Albert:

Thank you and your staff for a wonderful buying experience! The Vintage Patek is even more beautiful than it appeared on the website.

You gave me great advice along the way and I will always go to you first when another purchase is being considered.

Please use me as a reference and next time I am in Beantown, I will come by and visit.

Warm personal regards,

Raymond P.
Long Island, New York

April, 20th 2007

Hi Tony,

I received my Patek Phillippe Calatrava watch today and I am absolutely delighted with it. The condition of the watch is superb and the new alligator strap with Patek Philippe buckle really sets the watch off. It is also excellent to have the leather box and even the outer cardboard box supplied with the watch.

I work in investment banking and with corporate finance clients and customer service is absolutely paramount. I particularly enjoyed discussing the details of the watch with you over the telephone and the whole experience in dealing with you has been excellent. Thank you for answering all my questions about the delivery dates. I whole heartedly recommend your ethos and your business style.

I also find your website to be most interesting and Albert's personal collection of watches is fascinating.

Having visited Boston a few years ago (and remembering the fine lobsters!) my wife and I are sure to drop in to see you next time we are in your wonderful area.

Please feel free to use my comments as references if you so wish.

With best personal regards,
N. Parker
Brentwood, Essex UK

Comments of Joel Bauer "Raving Fan of Albert & European Watch Company"

[http://video.google.com/videoplay?docid=-7559753758611434505]

[http://video.google.com/videoplay?docid=-5592201412973197946 Who is Joel Bauer?]

Hello Albert,

As usual, many thanks for your patience and assistance today. I lookforward to receiving the Rolex TOG.

I see that your inventory has dramatically changed in the past few days. Many watches gone (sold I assume) and many on hold. I'm pleased to see your online business become so successful. You work very hard to provide an excellent quality, with an accurate description and a fair price. That's a tough combination to beat. I'm sure all of us who have purchased watches from you tell all our friends and our "watch" acquaintances.

I'm frequently asked how to buy a used watch. There's the long answer that speaks to how to determine a genuine brand vs. a "replica", how to gauge the condition, whether to buy with or without papers, etc. etc. etc. - and then there's the short answer, "Buy from Albert at European Watch Company in Boston". That's really a much simpler and far better answer. You will also never have any doubts about the quality, the value, nor the condition of the watch.

warm regards,

Alex December 2006

Hello Albert & Staff,

I just recieved my new JLC. Your description was not accurate-you described the watch in "like new" condition and I find it to be in "brand new" condition, so much to my joy when I opened up the box. The watch is a beauty & your service was very professional. I am an avid watch buyer & I have found some new friends at European Watch.

Happy Holidays
Sincerely, Justin S. December 2006
Covington, LA USA

Over the past several years I have purchased, traded and sold watches through European Watch Company. It has always been a pleasure and an education to work with you and your staff. Even when I haven't immediately purchased a watch, I always have come away learning something new. You have invariably been willing to discuss the relative merits of all of the exceptional names and styles which you carry. But more importantly, you have correctly suggested those designs and features which match my personality and active life style perfectly.

Unfortunately, It is all too rare to find such a trustworthy and fair company as EWC in today's marketplace.

Thank you and regards,

Alex N., NY

Time's too short to measure with a cheap watch.

Dear Albert, et. al.,

This week has been one of the worst in recent memory and I could write a country song about all the events that have taken place...wife sick, gave it to me, vacation scheduled but can't make it due to killer flu and to finish it off my dog died...if my wife takes the Range Rover and runs off with the gardener it would be a national hit.

The biggest hit and most saving moment was the receipt of my new Zenith Chronomaster. I have lost myself in testing its accuracy with and without chronograph running just to see if it losses more time due to any added
burden on the mechanism. I am easily amused I know, but any escapism was sorely welcomed.

Thank you for your remarkable service and speedy turnover. Everything is precise and functioning as it should. Original box and paper work with COSC Certificate was pristine and arrived when promised. This is one of four exceptional pieces I have received from you and each experience has been made better than the previous.

Thank your entire staff on my behalf for their professionalism and patience. Surf your site regularly and enjoy keeping an eye on amazing creations but I really appreciated you finding specific items like the JLC Grande Date. Thanks for everything once again and I look forward to working with you in the future. Hope someday to get to Boston and actually meet everyone face to face.

Dr. Brad B.

Albert,

It was a great pleasure meeting with you Friday and I enjoyed our transaction.
The PP 5035 is a beautiful watch and I look forward to years of ownership.
Like most of your customers, I swap, trade, and sell in to and out of watches all the time, always maintaining a large collection. For instance when I first obtained that 3919 Calatrava, it was with the intention of later trading it on.
However, there are not many watches that the 5035 can be traded for, so I am pleased to wear it for years, I hope!

As for the trade....any private collector, just like trading a car, is better off selling on their own and then paying cash for a new watch, but, as it was, I was pleased with the deal and am thinking of selling off my Rolex.

One strange note: after leaving your shop, my Wife and I walked the Newberry Street area and later visited Tonneau and Alpha-Omega, to browse the "latest and greatest" new watch lines. But there was NOTHING in either store to compare with what I had on my wrist...finer than anything either store had for sale.

Now that we have met "in person", perhaps, in the future we may work more trades; in the past, I have merely bought from you, but not traded.

Good luck on the sales of my former watches!!

Craig P.
Home-Hilton Head, South Carolina

Dear Albert,

Over the five years that I have been your customer, I have purchased three watches and each time came away with great satisfaction with your pricing and honest representations. I am pleased to recommend you to prospective clients without qualification.

Regards,
RCM
New York, NY

I have been doing business with European Watch for almost six years.
Albert and Sammy are always knowledgeable, friendly, and honest and have consistently been a pleasure to deal with. Many times I have benefited from their extensive international contacts to locate a special piece at a substantial discount.

Michael Noll

Partner
GNA Mortgage Group, Inc.
North Andover, MA

I received the watch & it fit's perfectly, NO need for any extra links.
Thanks for a great transaction, and feel comfortable using me for any 3d party recommendations.


Thanks, Robb Henderson

Dear Albert,

I just wanted to thank you Samy and the young ladies at European Watch Co. for helping me with the selection of another great watch during my recent visit to Boston. I was reflecting during the long flight back home to Australia
that I have probably bought at least one watch a year for the last ten years from you, and every one has been a happy experience.


It is comforting to know that you will trade in last years purchase on the next great thing with no hassles, although I can not see me parting with this amazing perpetual calender watch in the near future.

Kind regards,

Rodney Davis (Australia)

Albert,

I have just taken delivery of the watch which is exquisite in every detail. As an overseas customer I have no hesitation in endorsing your establishment to other potential clients from outside the US. The whole process from ordering through to dispatch was simple, efficient and entirely painless! Well done.

M Runge - London UK

Dear Albert
The watch arrived and it is magnificent. Consider me a satisfied customer.

My best
D. Kennedy -London, UK